We aim to ship boxes within 1-3 days after the order has been placed. If you subscribe, then subsequent subscription orders will ship between the 15th-22nd of the month.

UK boxes are sent via Royal Mail and typically arrive within 1-3 working days of shipment. US boxes are sent via UPS or USPS and arrive within 2-5 working days. International boxes typically arrive in 5-10 working days.

EU Shipping 
We are fully registered under the EU's IOSS scheme. This means that for orders under €150:

• Prices shown at checkout include all taxes (VAT)
• No additional fees on delivery
• Faster customs clearance

All of our subscriptions are no commitment and be cancelled anytime. To cancel, simply log into your account via the My Account page where you can manage your subscription.

For our Smugglers Crate subscriptions, your card is charged on the day you purchase your first box. All recurring subscription orders will be billed on the 1st of the month.

When you subscribe to any of our subscription plans you will receive brand new items in every month with no duplicates.

Please note, that if you order multiple one-off boxes you may receive duplicate items. We recommend subscribing if you want to get new items.