Shipping policy

smugglers crate logo


Your first box ships within 2-4 working days after purchase. Subsequent boxes are shipped between the 14th and 18th of each month. So if you subscribe on January 25th, your 1st box will be dispatched by January 29th at the lastest. Your next box would then arrive between February 14th and 18th (you will receive an email confirmation when the box is shipped). UK boxes arrive within 2-3 working days of shipment whilst International boxes typically arrive in 5-8 working days. All packages are usually sent by Evri except for US boxes which are sent by USPS.

Will I have to pay import charges?

Unless otherwise stated, all boxes are dispatched from the UK and may incur duty and other charges upon arrival in certain countries. It is the responsibility of the recipient to pay any duty, clearance, tax or carrier charges. These rates vary from country from country but for reference, in the USA you only have to pay customs duties when importing goods worth over $800 so you wouldn't have to pay any fees if you ordered from the USA.

COVID-19 NOTICE: Please be aware that due to the ongoing developments with COVID-19, import and transit time of products have been globally affected. We anticipate some crates potentially being delayed at this time. Thank you for your understanding.